Dinesh S.R is the Vice President and Business Unit Leader of Frost & Sullivan’s Healthcare business in the Asia-Pacific region. In this position, Dinesh is responsible for business development, client relationships and driving consulting and implementation projects for clients in the region.
Dinesh has over twenty years of experience in strategy, marketing, technology partnerships and implementation in the technology and healthcare industry. His focus areas include business and corporate strategy, M&A, new product evaluation, business models, product portfolio strategy and development of industry blueprint.
Dinesh has advised clients in digital health across telehealth, digital therapeutics, mhealth, predictive analytics, artifical intelligence, new business models and new healthcare delivery models leveraging technology platforms. Dinesh has been a speaker at various industry events on topics related to use of technology in healthcare for improving outcomes.
Dinesh holds a Masters of Business Administration majoring in Strategy & Marketing and a Bachelors of Science, majoring in Electronics. He has completed a course in strategy in the age of digital disruption from INSEAD Business School.
Tuesday 20 October
Driving Digitisation and Innovation through Partnerships
- What sort of partnerships are needed to bridge the gap between the traditional IT-enabled healthcare institution to the truly smart, tightly-integrated institution?
- Productivity in healthcare has been seriously challenged during the pandemic. How can out-of-the-box innovative strategies and even improvised technology applications help in increasing productivity and help healthcare organisations function to their optimal efficiency? What will productivity look like in the new normal, when the current strains have eased somewhat?
- What are some of the lessons learned from the COVID-19 crises, and how can hospitals learn from each other on a continuous, ongoing basis? Could better technology have helped? If so, what sort of technology would ideally have been in place? If not, why not?
- IT service delivery in mission-critical healthcare scenarios can be a matter of life and death. How can IT "get out of the way" and become an invisible, intimate part of the organisation, rather than being something to "deal with" or a pain point?
- How can automation help in ensuring that healthcare providers have the simplest, smoothest experience in doing their day-to-day jobs? Of the entire healthcare value chain, which aspects can be automated easily, what are the easy wins in this regard?
Wednesday 21 October
Aligning Patient Experience and Pandemic Preparedness
- How has patient-centered care and patient experience changed in the pandemic situation? What are some of the challenges seen during this period?
- Virtual care has been a driver of patient engagement, enabled capacity management etc. during the pandemic. How have hospitals integrated virtual care and what are some of the challenges?
- What is required to ensure that technology becomes an integral part of healthcare delivery that can enhance access, engagement and better patient experience and is not just leveraged during this pandemic?
- How has technology enabled healthcare institutions to manage patient engagement in the current situation? Are there examples that you can cite?
- What is the role played by the leadership in responding to the pandemic situation?
- What is that one lesson learnt from the pandemic from a healthcare delivery standpoint that you would like to share?